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Your device may start acting strange and having various performance issues (working too slow, showing too many errors, certain apps or features not working). In case you cannot resolve these issues by restarting the device and/or clearing the cache, running an antivirus or antimalware check or updating your device software, drivers or operating system  , a factory reset  might be a solution.

Be aware that If you run a factory reset on your phone all the data will be lost, so make sure to backup any important data before proceeding. See more information from Google on how to do a factory reset on Android devices or Apple’s support page on how to do the same on iOS based devices.

Phone/Tablet Computer/Laptop Device reset

If resetting your device to factory settings  did not resolve the issues you experienced, it might be best to take the device to a repair shop. Before you do this, it is important to backup  any data on your device and also make sure to protect your device, sensitive files and apps with a password or a PIN.

Before choosing a specific repair shop, do a simple online search and try to find the ones with the best online reviews and positive comments.

Password Data backup Digital hygiene Phone/Tablet Computer/Laptop Device reset