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Recovery account

Most platforms and online service providers provide you with an option to set up a recovery or backup contact, usually an email address, a phone number or a set of expendable backup codes. It is very important to set up this option so you don’t get locked out of your account.

In case you can’t access your account and you are not logged in on any other device, use your backup email address or phone to gain access to the original account. Make sure you have access to your backup communication method/account - otherwise you might never be able to access the lost account.

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Request a recovery of a deleted account

In case your account gets deleted, there is a possibility that you could request a recovery , as long as not much time has passed since it was deleted. In case you didn’t use your account for a long time, you probably won’t be able to restore it in full.

The process differs among various service providers. With Google, for instance, a user will be asked a series of questions in order to confirm it is indeed their account. Advice Google gives to users trying to restore their accounts is to answer as many questions as possible without skipping them entirely, use a familiar device and location, be exact with passwords and security questions, use an email connected to your account which you can access (e.g. a recovery email) and add helpful details if you're asked why you can't access your account.  

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