If your social media account is hacked and you lose access to it, here are some steps you can take to regain control and secure your account:

Check for unauthorized activity and review connected apps, devices, and permissions - If you suspect your account has been hacked but can still access it from another device, check in the Security and Privacy settings of your account for any unauthorized activity such as posts, messages, or changes to your profile information. Also, check if your account is logged in on an unknown device and remove any devices you don’t recognize. This can help you assess the extent of the breach and any damage done.

Check in the Security and Privacy settings of your account for any third-party apps or services that have access to your social media account and revoke access to any suspicious or unfamiliar ones. This helps prevent future unauthorized access through connected apps.

Facebook - If there is an issue with your Facebook page, please log into Facebook and use Facebook's form to recover the page. If you cannot log into your Facebook account, please go through the Facebook account recovery workflow.

X - If you believe your X account is compromised, try following the steps in Help with my compromised account. If your account is not compromised, or you have other account access issues, you can follow the steps in Reactivate my account.

Google - Please try following the instructions in How to recover your Google Account or Gmail.

Yahoo - Please follow the instructions in Fix problems signing into your Yahoo account to recover your account.

Instagram - Please try following the instructions in If you think your Instagram account has been hacked to recover your account.

TikTok - Please try following the instructions in My account has been hacked to recover your account.

Proton - Please follow the instructions for resetting your password to recover your account. Please note that if you reset your password, you won’t be able to access your existing emails and contacts, since those are encrypted with a key that is protected with the password. Old data can be recovered if you have access to a recovery file or recovery phrase by following the steps in Recover Encrypted Messages and Files.

Contact platform support - Reach out to the support team of the social media platform through their designated channels (usually available on their website under “Help” or “Support”). Report the hacking incident and request assistance in recovering your account. Provide any relevant details or evidence that can help verify your identity as the rightful account owner.

Ask for further help - If the procedures suggested here haven't helped you recover access to your account, and if you are a journalist, activist, or a human rights defender, you can reach out to the following organizations to ask for further help:

• SHARE Cert
• Access Now Helpline

Secure other accounts and enable multi-factor authentication (MFA) - If you use the same password for multiple accounts, immediately change the passwords for those accounts to prevent further unauthorized access. It's crucial to use unique, strong passwords for each of your accounts to enhance security.

Once you regain access to your account, enable multi-factor authentication if the platform offers this feature. MFA adds an extra layer of security by requiring a second form of verification, such as a code sent to your phone, in addition to your password.

Please refer to this guide for details on how to set up MFA on multiple platforms. 2FA Directory has more information on which tools support MFA and provides links to helpful guides.